This page provides some examples of past work in technical writing.
Unfortunately most of these projects are subject to NDAs and it is therefore difficult to include extensive examples here. I can provide a fuller portfolio on request; please contact me to discuss this. However I hope the following provides a useful introduction to the scope of past work.
Ghosted article for the blog of leading DevOps service provider discussing the hosting options for Jenkins:
Internal communications to introduce and embed change. Past work includes communications for all stages of the adoption curve from attention and awareness to adoption and engagement. The examples below relate to the introduction phase of a new IT system within a distributed organisation.
Case studies and internal communications
I have extensive experience in writing case studies for internal and external communications, in multiple formats. Below are examples from ppt case studies of digital marketing practice:
Marketing for technical products and services
Copy and content for technical marketing across the spectrum, including
- Web content (for example, Runbook)
- Marketing for technical services (for example, this downloadable document for a tech company’s CMDB Roadmap service)
as well as email marketing, articles for online and print media, brochures, sales literature for events etc.
User guidance and documentation
User guidance and documentation for IT applications, including creation of technical support sites, knowledge articles, quick reference guides (as below) and more.
Writing and editing content for HCP and patient websites, as well as email marketing, newsletters, eDetails etc. For example, this extract for an HCP website, written from the brief by the pharma client subject matter experts.